Home visits are reserved for those that are truly housebound because of illness or disability. It is preferable for patients to be seen at the surgery as this provides the facilities and access to all the appropriate equipment that cannot be brought to patients’ homes. Several patients can be seen at the surgery in the time that it takes to make one home visit. Lack of own transport is not an acceptable reason for a visit request as relatives, friends, taxi firms, community transport etc are generally available options.
Should you need to request an urgent home visit please telephone the surgery before 10.00am whenever possible. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls. The doctor will usually wish to speak to you before arranging a visit.