Open letter to patients of Arthur Medical Centre - July 2024
June/July 2024 - Blood Test Services (Phlebotomy)
Phlebotomy Services will be affected from:
7AM THURSDAY 27 JUNE 2024 TO 7AM TUESDAY 2 JULY 2024
CLINIC OPENING TIMES DURING JUNIOR DOCTORS STRIKE
24.05.24 New telephony system update
We had shared the news that we had contracted a new telephony system, however this had been delayed by the supplier due to a backlog of installations.
We are pleased to share that the provider has now arranged the preliminary work for the installation. A new broadband line is being installed on Monday and the following week, the necessary hardware is being installed ahead of a full changeover. We do not yet have a 'go-live' date for the new system, but we will keep you updated as soon as we have further details. Thank you for your patience and for bearing with us.
Open Letter to Patients of Arthur Medical Centre:
Re Concerns regarding our appointment system & telephony
Tier 3 Weight Management Service
Due to a national shortage the Tier 3 Weight Management service is currently unable to prescribe any medication for weight loss. Other support and advice on weight loss is still available via Live Life Better Losing weight - Live Life Better Derbyshire for Derbyshire patients or Lose Weight | Livewell for Derby city patients, or The NHS Digital Weight Management Programme
Online Patient Meeting - 21st June 2023
As part of our continuing work to improve our accessibility and our communications with patients, Arthur Medical Centre hosted an open, online meeting via Zoom on Wednesday 21st June at 6.00pm, where patients of the Practice were invited to attend and receive some insight into the running of the practice.
This meeting was intended to allow patients of the practice to access relative insight and updates from our GP Practice and to act as a constructive forum for general queries and feedback. Patients were welcome to ask general questions related to the services offered by the Practice, to members of the Partnership and Practice Management team and to members of our Patient Participation Group (PPG).
The meeting was well attended with 30 participants and the feedback received since has been very positive. The recording of the meeting can be viewed on YouTube here: https://youtu.be/DfWmtkFSV5g and any feedback patients may have can be submitted to the Practice via our comments and suggestions webform, which can be found at https://www.arthurmedicalcentre.co.uk/contact_dlg1.aspx?p=T12345
We would like to thank all who attended for giving their time and input into this successful meeting. Going forward, we intend to hold these meetings on a quarterly basis and further details will be shared in advance of the date.